How to check if your phone is hacked
Secure the accounts behind your phone from a device you trust before you clean the phone itself.
A hacked phone usually gives itself away through account alerts you did not cause, apps you did not install, sudden battery drain or data use, or a sudden loss of service. You lock it down by updating it, removing unknown apps, changing passwords from a trusted device and, if the signs continue, resetting it.
Why it matters
A phone can be compromised in three main ways: a malicious app, a taken-over account, or someone who had the phone in their hands. Each one leaves clues you can check. In a SIM swap, a criminal talks your carrier into moving your number to their phone so that your login codes go to them. The FBI received 971 SIM swap complaints in 2025, with reported losses of $17.4 million. Securing the accounts first and then the device stops an attacker from simply logging back in.
How to do it
- Look for the signs: the battery draining faster than usual, unexpected data use, overheating, the phone turning off and on, pop-ups, apps you did not install, or messages and posts you did not send.
- Check your accounts for warnings: sign-ins you do not recognize, login codes you did not request, or a password that no longer works. On iPhone, check your Apple Account. On Android, open your Google Account and review its recent security events.
- If your phone suddenly shows no service where it normally works, call your carrier from another phone right away and ask whether your number has been moved to a new SIM. Ask them to add a PIN or password to your account, and a number lock if they offer one.
- If you think someone close to you installed tracking software, stop here and contact a domestic violence advocate before you remove anything, because removing it can alert that person. Use a different device to make contact. In the US, call 1-800-799-7233. In Canada, find a local shelter or crisis line at sheltersafe.ca.
- Update the phone's operating system and every app.
- Delete any apps you do not recognize or no longer use. On Android, keep Google Play Protect turned on: open the Play Store, tap your profile icon, then Play Protect > Settings > Scan apps with Play Protect.
- From a computer or phone you trust, change your passwords, starting with your email and then your Apple or Google account, your bank and your social media. Turn on two-factor authentication for each.
- Remove any devices you do not recognize from your Apple or Google account, and confirm that the recovery phone number and email are yours. On iPhone, run Safety Check (Settings > Privacy & Security > Safety Check) to review who and what can access your information.
- If the signs continue, back up your photos and contacts, factory-reset the phone, and reinstall apps from the app store rather than from a backup, since a backup can bring the problem back.
- Report it. In the US, use ReportFraud.ftc.gov, or ic3.gov if you lost money. In Canada, report to the Canadian Anti-Fraud Centre at 1-888-495-8501 or reportcyberandfraud.canada.ca, and contact your local police if you lost money.
Common mistakes
- Changing passwords on the phone you think is compromised, where an attacker may be able to see them.
- Ignoring a sudden loss of service. A SIM swap gives the attacker your text-message login codes.
- Restoring everything from a backup after a factory reset, which can reinstall the app that caused the problem.
- Deciding the phone is hacked just because it is slow or warm. An old battery or a heavy app can cause the same signs, so check your accounts for warnings as well.
Sources
- FTC: Malware: How To Protect Against, Detect, and Remove It
- FTC: Stalkerware: What To Know
- FTC Consumer Alert: SIM swap scams: How to protect yourself
- Apple Support: If you think your Apple Account has been compromised
- Google Account Help: Secure a hacked or compromised Google Account
- Google Play Help: Use Google Play Protect
Sources and numbers last checked . How we check
Related lessons
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6.4 · InformationHow to turn off location on iPhone and Android
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6.6 · InformationSpot a phishing message
6.13 · InformationHang up on a 'bank' caller
Topic: Scams and phone security
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6Information16 lessons
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6.2Why gift card payment means scam
6.3Wrong number text scam, and how to spot other scam texts
6.4How to turn off location on iPhone and Android
6.5Working out percent change
6.6Spot a phishing message
6.7How to block spam calls on iPhone and Android
6.8Turn on two-factor login for email
6.9How to check if your phone is hacked · You are here
6.10Trace a claim before you share it
6.11Check an AI chatbot's answer
6.12Spot a bar chart that exaggerates
6.13Hang up on a 'bank' caller
6.14What never to paste into an AI chatbot
6.15Self-reported vs measured numbers
6.16Relative risk vs absolute risk
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