Scams and phone security
Most scams arrive by phone, text or email and work by creating urgency. These lessons show how to recognise the common ones, what to do instead of replying, and how to lock down your phone and accounts.
- 6.7How to block spam calls on iPhone and AndroidLet unknown numbers go to screening or voicemail, and never press a key or call back to find out who it was.
- 6.3Wrong number text scam, and how to spot other scam textsNever reply to a text you did not expect or tap its link; check the claim by going to the source yourself.
- 6.9How to check if your phone is hackedSecure the accounts behind your phone from a device you trust before you clean the phone itself.
- 6.4How to turn off location on iPhone and AndroidGive an app your location only while you are using it, and only if the app cannot work without it.
- 6.2Why gift card payment means scamTreat any demand for payment in gift cards as proof of a scam, and hang up.
- 6.6Spot a phishing messageBefore you click, check who really sent the message and where the link really goes; if either is wrong, delete it.
- 6.13Hang up on a 'bank' callerIf someone calls saying they are your bank, hang up and call the number on the back of your card yourself.
- 6.8Turn on two-factor login for emailProtect your email with a second login step, because whoever controls your email can reset most of your other accounts.
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